Administrative/operations recommendations identify operational issues that, if remedied, may improve finding, accessing and/or utilizing government programs by Albertans.

  • Recommendation to clarify the registration process for Alberta Blue Cross Coverage for Seniors Program
  • Recommendation to clarify information about the Direct to Tenant Rent Supplement program application process, wait times and funding
  • Recommendation to review, clarify and streamline appeal processes for benefit programs in the Ministry of Seniors and Housing
  • Recommendation to review and update Protection for Persons in Care outdated web content, contact information and fact sheets